Refund Policy

Last Updated: October 1, 2026

Thank you for shopping with Bright & Happy! Because our products are digital downloads, please review the following policy carefully before completing your purchase.

Digital Products Are Final Sale

Due to the digital nature of our products and the immediate access provided after purchase, all sales of digital products are final.

We do not accept returns, exchanges, or cancellations and do not provide refunds on digital products once an order has been completed, except where required by applicable law.

Please carefully review the product description before purchasing to ensure you are purchasing the correct product. Unless specifically stated otherwise in the product listing, Bright & Happy patterns are digital PDF downloads and no physical product will be shipped.

Accidental or Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us at brightandhappyquilting@gmail.com.

Bright & Happy may review duplicate or accidental purchases on a case-by-case basis. Any refund or other exception provided is at the discretion of Bright & Happy, except where otherwise required by applicable law.

Providing an exception in one situation does not require us to provide an exception in another.

Download or Technical Issues

If you experience difficulty accessing or downloading your purchase, please contact us at brightandhappyquilting@gmail.com before initiating a payment dispute.

We will make reasonable efforts to help you access the digital product you purchased.

A technical issue that can reasonably be resolved by providing access to the purchased file does not automatically qualify for a refund.

Pattern Corrections & Updates

We take care in designing, writing, illustrating, and testing our patterns. However, occasional typographical errors, measurement errors, omissions, or other mistakes may occur.

Bright & Happy reserves the right to correct, clarify, revise, or update its digital patterns when necessary.

The existence of an error, correction, clarification, or updated version of a pattern does not automatically qualify a purchase for a refund.

Change of Mind

Because customers receive access to digital content after purchase, we cannot provide refunds because you:

  • Changed your mind

  • Purchased the wrong pattern

  • Decided not to make the project

  • Did not realize the product was digital

  • Do not have the necessary materials, equipment, software, printer, or sewing experience

  • Are dissatisfied with fabric, material, or other choices made for your project

  • Modified the pattern or did not follow the provided instructions

Please review all product information carefully before purchasing.

Questions

If you have a question about a product before purchasing, please contact us. We would much rather help you determine whether a pattern is right for you before you place your order.

For questions about an existing purchase or this Refund Policy, please contact:

Bright & Happy LLC
Utah, United States
brightandhappyquilting@gmail.com